Virus and Spyware Removal
Virus and spyware removal may be needed when you notice your computer’s performance has slowed to a crawl. Are you seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. Mattes Computer and Printer Repair have the tools and expertise to get things running infection free again. This service also includes malware, adware, ransomware, and many other infection types and problems.
We’ll diagnose & check for viruses, spyware, adware, malware, and any operating system issues.
If your device has been infected, we’ll remove any infection found. We can also fix operating system issues, blue screens, and start-up errors.
We’ll recommend solutions to prevent future infections, and install any critical updates to your software.
Always available to help you with your technology problems. Telephone, remote, on-site & in-shop support.
The manufacturer OR where you purchased your system does not matter. We can work on it no matter what.
Mattes has virus removal experience with all types of devices, computers, servers, websites, and operating systems.
Virus and Spyware Removal Requires Experience
We get called for viruses a lot at Mattes Computer and Printer repair. With the advancement of technology, so have the skills of malicious coders and hackers. Very sophisticated spyware, adware, viruses, malware, and ransomware will put your computer at risk. Despite what many people think, viruses don’t only affect computers. They can also negatively impact your smartphone, tablet, and other devices. Mattes Computer and Printer Repair has 26 years of experience removing viruses and is ready to remove possible infections your system may have.
Computer Virus and Spyware Removal
Frequently Asked Questions
How do I know if my computer has a virus?
With no antivirus software, you may not even realize you have a virus. Viruses usually embed themselves within your computer. If spam is being sent in your name. You’ll have to notice it or be notified by friends to realize what’s going on. Other viruses will slow or disrupt your computer’s performance in unusual ways, or prevent you from accessing specific files.
Spyware can often appear as constant, unwanted pop-ups, even when you’re not browsing the internet. You may notice that settings have changed and you’re unable to change them back, or you may see new components in your browser that you never downloaded. You may experience slow or unusual computer performance, including frequent error pages and crashes.
Keeping antivirus and spyware software on your computer updated is critical to avoid unwanted infections. Antivirus software can alert you when it detects or blocks potentially dangerous files, software, or websites. It can also keep your system healthy. Frequently scanning for viruses, ransomware, malware, adware, and spyware and removing them.
Without protection, you will need virus and spyware removal more than you would, if your computer/device was always protected
How do computers get viruses or spyware?
They can enter when you download or install an infected program, infected pirated music/movies/software, or through links and attachments in emails. Also when you get a random pop-up window saying they have a virus, you click on the Get Help Now link.
What's the difference between a virus and spyware?
Both are considered malicious software, or “malware.” Both can steal information and cause havoc with the performance of a computer.
A virus wants to infect your computer and spread to as many other computers as possible. Viruses are sometimes created to cause a major stir or to bring attention to the creator, as they can deny service to websites and erase important file systems. Other viruses may send out spam emails or fake social media posts in your name that contain links that can infect others.
Spyware tends to be a more common issue for personal computers. It generally wants your computer to keep working so it can embed itself and track your usage or get you to visit specific websites through pop-up ads.
There is also something more vicious called ransomware that can lock you out of your computer or important files until you pay a sum of money.
All of these types of infections will require experienced virus and spyware removal, which over time can be very expensive.
Is it possible my problem isn't a virus or spyware?
Yes, hardware issues can create similar problems within your computer, including slow performance, system errors and crashes, issues with starting up and shutting down, etc. During the diagnostic process, Mattes Computer and Printer repair will work to discover the full extent of the problem to make sure that any repairs will take care of your computer issues thoroughly.
What about ransomware? What can be done to fix this?
We have the tools and expertise to care for nearly any virus and spyware. They can also diagnose if there are other issues with your computer that are causing the problems, including hardware issues.
For ransomware, there are things Mattes Computer and Printer repair. can do to help. including restoring your system to a previous point in time, if possible. If the ransomware is sophisticated, it may be necessary to wipe your hard drive clean. Remember to regularly back up your essential files, as data can be lost in the process of dealing with ransomware.
How can I avoid getting a virus or spyware?
If you get an email or see a post from a friend that seems out of character and voice, do not click on anything within it. Smart internet habits are key. Don’t click on links or attachments in emails or on social media that just don’t feel right or that seem too good to be true.
Always pay attention to where emails are coming from, as some are disguised as coming from reputable companies, including Best Buy. Do not open emails with poor grammar, spelling mistakes, or dramatic alert language. If you’ve opened an email that seems legitimate and you see these things, or the sender’s email address is anonymous or doesn’t match what you would expect from the company, do not click on anything. If you need to confirm whether the email is real, you can always contact the company by searching for their official website or phone number and ask if the email is legitimate.
Each time that you download pirated music, movies, and software, you are exposing yourself to a potential virus or spyware.
Therefore, if an outside source calls you out of the blue and asks for access to your computer, do not allow it. No company will ever call you and request to gain access to your computer without you contacting them first.
Common causes of computer viruses include:
- Downloading viruses maliciously embedded or attached to other software
- Accepting installations or pop-ups without knowing the details
- Downloading unsafe media, files, etc
- Failure to renew OR Update antivirus protection
- No antivirus software actively installed
- Opening unsafe emails, messages, and website attachments
- An infected computer within a residential OR business network
How are computers infected with viruses, adware, spyware, ransomware, and malware and need removal services?
Computers are at risk of viruses for a variety of reasons and sources. It’s common for your computer to become infected with a virus. There are quite a few programs available to help prevent viruses. These programs also help get rid of virus infections your computer has. However, some are more complicated than others. Certain infections require a more involved virus and adware removal process.
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Monday – Saturday: 6 am – 6 pm
Sunday: Closed