Apple Repair and Upgrade Services
Our Apple Services include repairing and upgrading apple computers of any type. We can provide repair service to correct any problem possible. If the system is aged, upgrade services could provide a substantial performance increase. No matter the problem or need, our Apple Services can take care of any scenario possible.
Apple MacBook Screen Replacement
Is your MacBook screen cracked, shattered, or has dead pixels? We order all high-quality parts to get your screen repaired quickly.
Apple Port Replacement Services
Charging, USB, HDMI, thunderbolt, ethernet, or another port damaged? We can help! We have experience relacing Apple system ports.
Apple Mac Water Damage Services
Spilled water or coffee on your computer? Our expert technicians utilize the best cleaning techniques to get your computer fully functional again.
Experienced Apple Services When Needed Most
If help is needed with an Apple device. Mattes Computer and Printer Repair can provide Apple repair and upgrade services. We have extensive knowledge of Apple’s devices and computers. Including all of the latest gadgets as well as classic devices, you might have a hard time getting repaired.
We have the experience to perform exactly what Apple Services needed to restore full functionality when Apple computers and devices are experiencing a problem or substantial performance issues.
No matter the nature of your Apple hardware OR Software issues. You can depend on Mattes Computer and Printer Repair for a complete solution. We understand how vital your devices and computers are to your business and lifestyle. We are committed to providing Apple product services.
Cracked Screen Repair
No matter how sturdy your case may be, your computer or device is still vulnerable to cracks. Especially if dropped on a regular basis. Screen cracks aren’t just ugly. Over time, they can prompt considerable damage to the structure of your computer or device. As soon as your device suffers a cracked screen, bring it to Mattes Computer and Printer Repair for replacement.
Keyboard & Trackpad Replacement
These are the most used 2 hardware components of the MacBook pro. Over time they may become inoperable. These are also easily damaged by fluids. Need not worry cause the parts are usually inexpensive and available.
Your Mac turns on, but won’t boot
If a normal startup is unsuccessful, you need to restart in Safe Mode again and then see if you can check for any macOS and software updates, since there’s likely an issue with the OS. If everything’s up to date, there are a few more fixes you can try.
Water Damage
Spilled water on a MacBook laptop? Do not worry, you can count on Mattes Computer and Printer Repair. We will repair your water-damaged MacBook, iPad, and more. We can assist not only with damage to screens and keyboards but also with any internal damage that moisture exposure may cause.
No Power OR Power and No Boot
These are 2 of the most seen problems amongst Apple devices. Need not worry, we will get your device back up quickly. This includes diagnostic services to determine the cause of the problem.
System Overheating
Over time, fans collect dirt which can slow them. Fans also go out and need to be replaced. Sometimes when systems are used constantly, the thermal paste needs to be applied fresh to the CPU. Our Apple repair, upgrade, and maintenance services will take care of situations like these.
Apple is by Far the Industry Leader
From iPhones to MacBooks, Apple products are famous for their operations and fantastic designs. Apple products have altered how we communicate. They drive our modern world. With smooth operation and a general lack of glitches, why buy anything else but Apple? Users choose Apple for their security and reliability. Yet they can experience problems every now and then. When problems arise, so does frustration.
Reset the NVRAM/PRAM.
This is for Intel Macs only; NVRAM on M1 Macs works differently and doesn’t have an easy way for resetting. NVRAM and PRAM is used by the Mac for quick access to system settings. It’s possible that a setting here got corrupted, so a reset may help fix things.
To reset the NVRAM/PRAM, turn off your Mac. Then hold down Command+Option+P+R as you turn the Mac on. Keep holding down those keys until you notice that the Mac restarts and the Apple logo appears.
After the Mac completes its startup, you’ll need to go into System Preferences and make some adjustments to the sound volume, screen resolution, and other settings to your liking.
Fix the firmware.
If you’ve followed all of the steps here and your Mac still won’t start up, the problem could lie within the firmware. If you have another Mac, you can try connecting the two together and performing a revive or restore. We have complete instructions for both Intel and M1 Macs in a separate article but all you’ll need is a USB-C data cable.
Boot into Safe Mode.
Safe Mode is a boot process where the Mac uses only what’s necessary to start up—it doesn’t load login items, optional system extensions, and non-macOS fonts. It also clears out system caches and checks your startup disk for problems. The method for activating Safe Mode depends on the Mac you are using:
- Intel-based Macs: Turn off the Mac. Then power it on while holding down the Shift key. You can release Shift when the login window appears (you may have to log in twice). At the login window, you should see “Safe Boot” in the upper right corner of the screen.
- M1-based Macs: Turn off the Mac. Hold down the power button for 10 seconds when you power it on, and then release the button when the startup options window appears. Select your startup disk (usually your storage device on the left), then hold down the Shift key while you click Continue in Safe Mode. You can release the Shift key when the login window appears. Log in to the Mac (you might have to do this twice).
If the Mac successfully boots into Safe Mode, you can try immediately restarting the Mac again and see if it will startup normally. If it does, the problem might only be temporarily fixed. We recommend checking your login items, the apps, and services that automatically launch at startup. To check your software login items, go to System Preferences > Users & Groups > Login Items. You’ll need to go through the process of isolating what software is problematic by unchecking items, restarting, checking an item, restarting, repeat.
Reset the SMC.
This is also for Intel Macs only; M1 Macs do not have a system management controller (SMC). And the way to reset the SMC depends on the type of Intel Mac you have.
- Intel MacBooks with a T2: Turn off the laptop. Hold down for 7 seconds the Control and Option keys on the left side of the keyboard, and the Shift key on the right side. (The Mac may turn on.) After 7 seconds, keep those keys pressed and press and hold the power button for another 7 seconds. (The Mac may turn off.) Release the keys and then turn on the Mac is it’s off.
- Intel MacBooks without a T2: Turn off the laptop. On the left side of the keyboard, hold down the Shift, Control, and Option keys, and then press and hold down the power button for 10 seconds. Turn on the laptop.
- Intel desktop Mac with or without a T2: Turn off the Mac and then unplug the power cable. After 15 seconds, plug the cable in, then wait 5 seconds. Power up the Mac.
Boot into macOS Recovery.
Disk Utility. If you’ve reached this step, there’s likely a fairly large problem with your Mac, but it’s not hopeless yet. When you boot into Recovery mode you can access Disk Utility, among other things. In this situation, Disk Utility is used to repair any issues with your startup drive. Here are the instructions.
- Intel Macs: Turn off the Mac. Hold down Command+R and turn on the Mac, and keeping holding down those keys.
- M1 Macs: Turn off the Mac. Press and hold down the power button until you see your startup options, which will be your startup disk and a gear icon called Options. Click Options.
Reinstall macOS.
You’ve reached the nuclear option, which is to reinstall macOS. Boot into macOS Recovery (as described above and select Reinstall macOS, which will launch the macOS installer, which will lead you through the process. It’ll take about an hour or so, and you should be able to reinstall the Library and important bits without losing any of your data. However, if the system can’t read your disk, you may need to erase your disk to install it.
On M1 Macs you’ll be using Big Sur or Monterey, but Intel Macs might be a little trickier. Instead of the Command-R keystroke above, you can boot into macOS Recovery over the internet using two methods. If you haven’t updated the OS, use Shift-Option-Command-R during startup to use the version of macOS that came with your Mac, or the closest version still available. You can also press Option-Command-R during startup to get the latest macOS that is compatible with your Mac, assuming you’ve been keeping up with updates.
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